About Me
Results‑driven Remote IT Operations Specialist with 7+ years of experience supporting enterprise users and cloud‑first environments.
- Remote-first IT support & operations
- Microsoft 365 & identity management
- Security-aware troubleshooting
Core Skills
Microsoft 365 AdminExchange OnlineTeams Admin
Entra ID (Azure AD)Remote SupportNetworking
Cybersecurity FundamentalsIT Operations
Experience Highlights
- Supported 100+ users across distributed teams
- Resolved 90%+ issues remotely
- Managed Microsoft 365 tenants & licensing
- Improved uptime through SOPs & documentation
Projects
- Microsoft 365 Tenant Administration
- Remote Helpdesk Support Operations
- LAN/WAN Setup & Monitoring
Certifications
- Microsoft 365 Identity & Services
- Google IT Support
- Cybersecurity Fundamentals
Contact
Email: sammiklen@gmail.com
GitHub: github.com/Sammyklen-Tech
LinkedIn: linkedin.com/in/samuel-lenebari-google-its-597b50183
Remote | Global Teams | Timezone Flexible